QUESTIONS AND ANSWERS

Have a question about our company? Or even just a general painting question?

Click here to ask us if the below questions and answers do not help you!



Question Topics:

General

Hiring a Contractor

Services

Paints

Payment

Jobs

DIY

Miscellaneous



General

Where is Precision Painting Plus?

We service all of the Long Island area and the surrounding area. Our service areas include Nassau County, Suffolk County, Queen, Brooklyn, Manhattan, Bronx, Westchester, and Staten Island!

How long have you been in business?

Experience is important in this industry, which is why we are proud to say we have over 20 years of it!

Do you just hire random painters?

No - In fact, all of our team members are handpicked and trained by us. The members of our crews form a tight knit group who work with each other on a regular basis.

Do the painters speak English?

Yes, and to help facilitate communication even further, we have a designated Job Sit Supervisor leading each crew. The supervisor acts as your liaison while on the job. Any questions or concerns should be directed to him so that he can help get the answers you need right away!

Are you licensed and insured?

Yes. We know accidents happen and for the safety of our customers and employees, we carry full insurance coverage and are licensed by Consumer Affairs.

Top



Hiring a Contractor

What questions should a consumer ask to hire the right service professional?

Consumers should always ask if the price they are being given is for labor, paint, or both. A consumer should also always ask for references.

What advice do you have for a customer looking to hire a provider like you?

When looking for a painting contractor, the best advice to give a consumer would be to make sure to hire someone trustworthy. This means that the contractor should be licensed, insured, and able to guarantee his work. A contractor should also never pay in full up front.

Top



Services

What are your most common types of jobs?

We offer many services, including but not limited to interior painting, exterior painting, faux painting, molding installation, wall repairs, interior design, wallpaper installation, wallpaper removal, and flooring.

I'm never happy with the colors that I choose . Can you help?

Picking the right color is the hardest choice when it comes to painting. We have experienced design consultants on our team who can help guide you to make the best color selection for your taste. We also recommend trying the Benjamin Moore sample colors which allow you to see a color on your wall without purchasing a full gallon and are available at any Benjamin Moore retail location.

Are your estimates free?

Yes estimates are free with no obligation.

Do you do spackling and wall repair?

We want each job to come out the best that it can and we always recommend properly preparing the walls before applying the finish paint. Our professionals know how to bring out the best from your walls no matter what they've been through.

Do you paint exteriors?

Yes, we offer a full range of services from interior painting to exterior painting, wallpaper removal, wallpaper hanging, faux painting, drywall installation and molding installation.

Top



Paints

What kind of paint do you use?

Quality paint jobs deserve quality paint. Tried and true, we prefer to use Benjamin Moore paints.

I already have paint and it's not Benjamin Moore. Do I have to buy Benjamin Moore paint for you to do my job?

While we prefer to work with Benjamin Moore, we can work with other brands of comparable quality.

Top



Payment

Who buys the paint?

We offer a complimentary service to pick up the paint for your job so you don't have to bother. Just let us know in advance which colors you are using and we'll take care of the rest.

Do I need to pay up front?

We never ask a customer to pay in full up front. However, in order to be best prepared for your job the moment we arrive, we do ask for a minimal deposit the day you sign with us.

Top



Jobs

If I hire you, how soon can you start?

We understand that emergencies come up. With multiple crews on our team, we can accomodate the most unexpected circumstances. With our 24 hour guarantee, if you sign with us today, we can start your job tomorrow!

What if I am not satisfied with my job?

We take pride in our work and guarantee a quality paint job. If there is a problem with the work performed, we will come back to resolve the issue until you are 100% satisfied!

How fast can you finish my job?

Our crews are 100% professional. That means they work efficiently and fast and we can paint most homes in just 1 day.

How many guys do you send to do a job?

Depending on the scope of work and size of the job, we will send as many team members as it takes to properly complete your job with quality results.

Do you work on weekends?

We pride ourselves on flexibility and understand that each person's schedule is unique. In order to accommodate tight schedules, we have crews that work on the weekends.

I want my job finished fast so I can get my house back in order. How will you schedule the work to be done?

We complete each job from start to finish unless you need another arrangement. This means that once we start a job, we will dedicate ourselves until it is completed. This lets you get things back in order before you know it.

Top



DIY

How do I properly use a paint roller?

Good Question! Click here to read our blog explaining how to do this.

How can I paint a room in my home without making a huge mess?

Painting can be a very messy task - especially when the proper steps are not taken.
Click here to read some tips we have on painting and clean up.

What is Drywall?

Drywall is a very common building material. Read up more on what it is here.

I have a crack in my plaster wall. Can I fix it on my own?

Although we do always recommend having a professional do this kind of work - you can absolutely fix this yourself! See here how!

Top



Miscellaneous

Do you do any sort of training to stay up on the latest developments in your field?

As members of the PDCA (Painting and Decorating Contractors of America), we are always taking classes and attending seminars to learn about anything new in our industry.

Why does your work stand out from others who do what you do?

At Precision Painting Plus, we come into your home in hopes of creating a relationship - not just throwing paint on your walls and leaving. We always appreciate our customers and hope to keep them coming back to us in the future for any other painting needs. We are also very involved in our community and in our industry.

How are you involved in your community?

When we have free time, our company loves to be involved and help out however we can. In the past we have worked with several organizations to positively use our skills and services. Some of these organizations are PubliColor, Street Project, Habitat for Humanity, and the Style Network's Clean House.